Payment and return policy
Cash payment upon getting the goods is possible at the points of delivery of the goods in regional offices Payment is made exclusively in the national currency. We issue you a sales receipt as confirmation of payment.
Payment using payment cards is carried out in the following way: When placing an order on the site, you will be asked to choose a payment method. In the "Payment" column, you need to select "Visa / MasterCard". After that, you will be redirected to the page of the bank's secure payment system, where you will need to confirm the payment. Please note that only the client whose full name was indicated on the website at the time of placing the application can receive goods paid for by a payment card, therefore, when receiving an order, you must have a passport with you.
According to the carrier's tariffs Return Policies exchange/return of goods within 14 days Where and how can I exchange or return? You can exchange or return an item at: ZHYTOMYR SQ. PEREMOGI, 4/2. Mon-Fri from 08:30 to 20:00 Sat-Sun from 09:00 to 20:00. Phone: +38 (068) 593-64-77
Return of purchased goods in the online store is carried out in cases and in accordance with the conditions regulated by "THE LAW OF UKRAINE ON THE PROTECTION OF CONSUMER RIGHTS". In case of return of goods in accordance with the Law, you need to contact us using the phone number given on the website. When returning goods, you must have your passport with you. We will refund the money on the day the goods are returned or, in case of absence of money in the cash register, no later than 7 days after the goods are returned. You can send the goods back using the delivery service. If the product is in its original condition and packaging, we will exchange it for you or refund your money. The exchange and return of goods of good quality is carried out at the expense of the buyer within 14 days from the date of sale, under the condition of preservation of the presentation of the purchased goods, packaging, and the availability of documents confirming the fact of purchase.
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